Conversation management
Multi-number WhatsApp inbox and outreach workspace
A shared workspace for multiple WhatsApp numbers, with conversation history, campaigns and a lead pipeline. Teams can move enquiries from an initial greeting to an agent handover.
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The business challenge
Customer context becomes difficult to follow when messages and contact records are scattered.
What we built
- Bring conversations from multiple WhatsApp numbers into one workspace.
- Organise outreach campaigns and track leads through a pipeline.
- Synchronise message history and use per-number sending queues.
The business value
Gives the team shared customer context and a consistent way to manage outreach and follow-up.
Next step
Have a similar task in your business?
Book a meeting to discuss what your team does today and where automation could help.